Maselli Measurements Selects Falcon UPS to Solve Power Problem at Major California Winery

Automated Laboratory Liquid Analyzer — the SM-03 — Suffers Downtime Due to Poor AC Power Quality at Winery 

Press Release Source: Falcon Electric, Inc. On Wednesday June 9, 2010, 6:03 pm EDT
IRWINDALE, Calif.--(BUSINESS WIRE)--Falcon Electric, Inc., an award-winning manufacturer of Uninterruptible Power Systems (UPS), power conversion and AC voltage line regulators, today announced that Maselli Measurements, the leading manufacturer of pH, sugar and acid-base titration analyzers for the wine and beverage-making industry, eliminated power-related downtime at a major winery after upgrading their power protection from a computer-grade line-interactive “switching” UPS to Falcon’s true double conversion on-line SSG Series™ high-temperature–rated UPS.

The Maselli group of companies is headquartered in Italy, and the U.S. branch — called Maselli Measurements — is located in Stockton, California. Luis Corominas, Maselli Measurements’ technical director, has spent his life in the wine and carbonated beverages industry. He tells the rest of this story.

“One of the world’s largest winemakers was using our instrument, which was not functioning properly. I went on-site with the SM-03 user manual and spoke with my customer. I brought the manual so I could point out the site-preparation section, which clearly states that the AC power must be a steady, clean 120 volts. When I brought up the fact that our SM-03 was plugged directly into the wall receptacle and that our instrument may be suffering from ‘dirty’ power, they insisted that the facility’s power quality was fine.

“After visiting the facility a few more times I learned that the power quality was terrible. I finally brought an oscilloscope on site to prove that the power quality was the root cause of the damaged instrument. I then clarified some simple terms, like on-line and stand-by UPS to them, and explained that unlike the line-interactive UPS they had installed, only a true on-line UPS would solve the problem.”

“My customer asked me to suggest a UPS manufacturer and, after searching the Internet, it was clear that most UPS suppliers, like the popular brand I use for my computer, target applications for servers and data centers. After refining my search to an industrial UPS, I found that Falcon Electric, along with a few others, offers products designed to operate in harsher environments.

“What made Falcon Electric stand out is the fact that their industrial and military products are truly rugged. For example, Falcon is the only UPS vendor to offer products for high-temperature environments and products that are gen-set compatible. Though we didn’t want to spend the money on a military-grade solution, it was nice to know that the U.S. Army, Navy and Air Force use Falcon’s products. Plus, Falcon Electric specializes in on-line UPSs, so any model, sized properly, would solve the problem. And it did.

“This is the situation I encountered last year when another one of my customers, a facility manager, called our tech support department. The customer knew his facility had ‘dirty’ power, despite the facility-wide UPS they had on-site. They thought that they had bought a true UPS. After asking about the brand and model number, it turned out to be a computer-grade ‘switching’ UPS. We discussed the inherent problems with the power quality in his facility affecting Maselli instruments and the fact that the UPS he had deployed wasn’t providing the critical regulated power our SM-03 requires. I explained they needed a Falcon Electric on-line UPS and directed them to http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.FalconUPS.com&esheet=6322567&lan=en_US&anchor=www.FalconUPS.com&index=5&md5=4d420d608aa2947af53329cd066e4d93.

“They took my advice and purchased a Falcon SSG Series 1.5kVA UPS (Model SSG1.5KRM-1). They installed the UPS and eliminated the problem. My customer was very impressed that the UPS was delivered so quickly — they called in the afternoon and received it the next day. The facility manager thanked me and expressed relief that he finally solved the problem. He also explained that the product’s price raised a few eyebrows, since his purchasing staff always bought computer-grade UPSs from the same popular supplier. My customer had to educate his purchasing counterpart that the SM-03 was not working properly because of using the ‘wrong tool for the job,’ and in this case a true, industrial-grade, on-line UPS was the only solution.

“I have had great experiences with the Falcon SG and SSG Series — they have been able to stand up to harsh conditions and this gives credibility to our company’s expertise. The Falcon Electric team, both sales and post-sales tech support, is great to work with.”

About Falcon Electric:

Headquartered in Irwindale, Calif., Falcon Electric, Inc. is a leading manufacturer of award-winning power protection and conversion solutions. For over 20 years, Falcon has been dedicated to offering the latest in technology, superior engineering standards, and unmatched technical support and customized solutions. Falcon manufactures power systems that meet the exacting standards of the military/aerospace, scientific/labs, industrial automation, computer, telecommunications and other industries that demand the highest product reliability to meet their critical power needs. For more information about Falcon Electric and its innovative products, visit http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.FalconUPS.com&esheet=6322567&lan=en_US&anchor=www.FalconUPS.com&index=6&md5=1b0bcf4c83c86cfdfeddb78a783ccf39.

About Maselli Measurements:

The Maselli group of companies has continued to make important technical contributions to the evolution of liquid analysis instrumentation since its organization in 1948. Today Maselli Misure SpA in Parma, Italy, is one of only a few companies worldwide capable of developing and constructing automatic on-line and laboratory liquid analyzers. Collaboration with varied industries, combined with continuous research and development, have given Maselli the unique ability to make difficult analyses over a wide range of applications. Maselli Measurements, Inc. was established in Stockton, California, USA in 1982 for sales distribution and technical service activities throughout North America, Central America and parts of South America.

Contact:
Falcon Electric, Inc.Ron Seredian, 800-842-6940 x 105rons@FalconUPS.com